If your loved one has been transported to Memorial Hermann-Texas Medical Center, you will likely need information about our hospital. On this page you will find a list of useful phone numbers – please do not hesitate to contact us. We want to assure you that we are doing everything we can to provide the best possible care for your loved one during this time.
Main Hospital Line: (713) 704-4000
Medicine Intensive Care Unit: (713) 704-3794
Shock Trauma Intensive Care Unit: (713) 704-4291
Pediatric Intensive Care Unit: (713) 704-2238
Neonatal Intensive Care Unit: (713) 704-2900
Chaplaincy Services: (713) 704-4160
Concierge: (713) 704-1007
Guest Services: (713) 704-4540
International Services: (713) 704-5515
Security: (713) 704-0000
At the Memorial Hermann-Texas Medical Center campus, we believe that when friends, family members and caregivers work together, patients experience a higher level of quality care, a faster recovery time and a shorter hospital stay.
Visitors are welcome in the waiting room, and up to two visitors may accompany you in the treatment areas. To ensure patient safety and privacy, the care team may ask visitors to step outside from time to time while you are receiving care. Although our nurses try to keep friends and family regularly informed about each patient’s condition, visitors should feel free to ask the triage desk if they are concerned or anxious.
We want you to be as comfortable as possible during your visit to the Emergency department and have a variety of amenities available. We offer blankets, tissues and reading materials at the triage desk. In addition to the care team in the Emergency department, we have provided a team of customer service representatives that can assist you with any requests you may have to make your stay more comfortable.
As the patient’s advocate, our Guest Services representatives help patients and families solve problems, facilitate communication among departments, and deal with concerns and unmet needs. If you need assistance, call (713) 704-4540.
Please consider making a donation to the Red Duke Trauma Institute at Memorial Hermann-Texas Medical Center. No matter which area of the mission you support, your gift will make a lasting impact on patients and their families.Donate Now