The International Services Center at Memorial Hermann welcomes patients from around the world each year who seek an initial diagnosis, treatment for a diagnosed disease or disorder, a valued second opinion, or an annual check-up.

Learn More About International Services

A Multicultural Team and Total Patient Care

Experienced physicians and staff at the Center are dedicated to providing comprehensive care and meeting the cultural needs of international patients. The International Services team speak a variety of languages. In addition, our total case management approach reduces your concerns about coming to a new country while making your stay as comfortable and convenient as possible.

Personal Patient Liaisons

Personal liaisons greet and accompany international patients from the moment of arrival to ease the cultural and social transition and provide personalized services.

  • Assist with preregistration
  • Review patients records prior to arrival
  • Provide financial counseling and insurance verification
  • Prepare pre-arrival cost estimates
  • Arrange appointments with physicians
  • Coordinate care among specialists to ensure total communication
  • Arrange travel and accommodations from the airport
  • Provide useful information about the city
  • Provide interpretation and translation services
  • Provide for special religious and cultural needs and diets
  • Arrange for VIP accommodations at the hospital
  • Facilitate access to medical records quickly and easily
  • Follow up with patient after returning home when needed

Exchange Program for Health Professionals

Memorial Hermann and our Centers of Excellence are also centers for learning and knowledge exchange for physicians and health professionals. Working with physicians, clinical staff and administrators, the Memorial Hermann International Services team provides customized programs to meet specific needs for international health professionals through the Observer Exchange Program.

Signature Suites and Services

Designed for patients who desire hospital care in an atmosphere more commonly associated with fine hotels, the Suites offer quality, attentive care in a private, healing atmosphere.

Specialty Services & Programs

Our System offers services in every medical specialty, including an acute-care hospital dedicated to meeting the cultural needs of international patients.

Contact Us

The International Services Center is open from 7:30 a.m. to 5 p.m. CST. For more information, please call (800) 790-7890 or (713) 704-5515.


Patient Stories

  • Family Travels from Mexico to Children's Memorial Hermann Hospital for Child's Brain Surgery

    February 9, 2022

    When an MRI revealed a cyst causing pressure on 11-year-old Santiago Sanchez’s brain, doctors in Mexico City were unable to offer treatment options. The family’s search for treatment ultimately led them to Children’s Memorial Hermann-affiliated pediatric neurosurgeon, David Sand...

    Read More
  • Alshammari

    16-year-old Avoids Heart Transplant With Innovative Biventricular Conversion Procedure

    October 1, 2021

    Rasheed Alshammari had been on the waiting list for a heart transplant at a California hospital for over a year. When the surgeon who was to perform the transplant left the hospital, Rasheed was removed from the list.

    Read More

Contact Us

If you are an international patient wanting to visit Memorial Hermann, please fill out the form below, and we will contact you.

This form is for international patients only. If you are a resident living in the United States, please fill out our main contact us form here.


Thank you for contacting Memorial Hermann. We have received your inquiry, and a team member will contact you soon.

If you need more immediate assistance, please call us at (800) 790-7890.

If you are experiencing a medical emergency, call your local emergency services or go to the nearest emergency room.

Patients and Visitors