Memorial Hermann's Population Health Service Organization's Health Management department is designed to support patients, families, physicians and health care professionals by improving the overall health of our assigned ACO lives. Our team performs a comprehensive assessment and provides individualized care plans to meet the specific needs of the individual by collaborating with physicians, clinical staff, patients, family members and caregivers.
The Health Management Department works to achieve this goal by supporting and educating ACO-assigned patients on their acute and chronic health care conditions. We assist patients by promoting health wellness and health prevention to help decrease the chances of visiting the hospital or emergency room unnecessarily. Our team will assess all medical and psychosocial needs and work to help overcome any barrier that would prevent a patient from reaching their optimal health. With this knowledge, patients feel empowered to manage their own care and communicate with their providers about their individual needs.
Our multidisciplinary team includes experienced Registered Nurses, Licensed Vocational Nurses, Social Workers, Pharmacists, Community Health Workers, Health Coaches and Non-Clinical Support Staff who are dedicated to meeting the needs of our patients and their families through ongoing support and care coordination.
Experienced Registered Nurses, Licensed Vocational Nurses, Social Workers, Pharmacists, Community Health Workers, Health Coaches and Non-Clinical Support Staff are committed to providing comprehensive education and support to ACO-assigned patients and their families. Our goal is to optimize your health and wellbeing while in your community setting.
Complex Case Management is a collaborative process that assesses, plans, implements, coordinates, monitors and evaluates the options and services required to meet the patient’s physical, emotional and mental wellbeing.
BPCIA is a program within the Health Management Department dedicated to providing transitional coordination of care services. We are committed to managing and supporting the BPCIA population through comprehensive case management.
My Health Advocate (MHA) is a Memorial Hermann remote patient monitoring program that helps patients living with heart failure, lung disease, diabetes and/or COVID-19 to better manage their conditions at home by:
Clinical Pharmacy Services (CP) are patient-oriented activities developed to promote the appropriate use of medication, reduce financial burden, overcome barriers, and optimize therapeutic outcomes while ensuring safe and effective medication use for each patient. The CP offers:
If you have questions regarding the programs offered by Health Management, please call us at (713) 338-5353 Monday-Friday between 8 a.m. and 5 p.m. Please allow 2 business days for a return call from a member of the Health Management staff for messages left on the secured voicemail system. You can also reach us via email at Healthmanagement-PHSO@memorialhermann.org.