Welcome to the Memorial Hermann Neonatal Intensive Care Unit (NICU), where we provide comprehensive care for newborns of all gestational ages with a range of medical needs.

Our NICUs are equipped with the latest technology and staffed by health care professionals who are specially trained in the care of newborns. At Memorial Hermann, we understand that the birth of a newborn can be a challenging time for families. We are dedicated to providing the high-quality, personalized   care for both the newborn and family.  

Contact Us Refer a Patient

NICU Levels

Memorial Hermann offers NICUs at different levels of care. The level of NICU care depends on the complexity and severity of the newborn’s medical needs. Here is a brief overview of the different levels of NICUs available at Memorial Hermann:

Level IV

Our 118-bed Level IV NICU at Children’s Memorial Hermann Hospital in the Texas Medical Center is one of the biggest in Texas, providing comprehensive care to newborns of all gestational ages. As the highest level of neonatal care available as designated by the Texas Department of State Health Services (DSHS), our Level IV facility treats the most complex and critically ill newborns/infants and/or those requiring sustained life support. Through our affiliation with McGovern Medical School at UTHealth Houston, a comprehensive range of pediatric medical subspecialists and pediatric surgical subspecialists is available to care for patients, offering the capability to perform major pediatric surgery for complex conditions. Neonatologists are in-house to provide care 24/7.

Through our Neonatal and Pediatric Critical Care Transport Team and Memorial Hermann Life Flight®, our Level IV NICU has the ability to treat critically ill newborns transferred from community hospitals all across the Greater Houston area.

Level III

Level III NICUs provide comprehensive care for newborns of all gestational ages with mild to critical illness or requiring sustained life support. They also provide for consultation to a full range of pediatric medical subspecialists and pediatric surgical specialists, and the capability to perform major pediatric surgery onsite or at another appropriately designated facility.

Level II

Our Level II neonatal facilities can provide care for infants generally 32 weeks’ gestational age or greater and birth weight 1,500 grams or greater who have physiologic immaturity or problems that are expected to resolve rapidly. This designation signifies that the facility has a sound plan for transferring newborns/infants to a facility designated to safely provide more acute or long-term care if needed.

What to Expect in the NICU

Preparing for your time in the NICU at Memorial Hermann? Here's what you need to know:

  • Care-by-Parent Rooms: Our seven care-by-parent rooms offer hands-on training for parents. You'll learn essential home care techniques and treatments.
  • Neonatal Pain Management: We prioritize your baby's comfort. Activities like gentle handling, snugly holding your baby, rocking, swaddling and creating a calm environment help ease pain. Medication options are available when needed, tailored to your baby's specific needs.
  • Care Conferences: We value your input and collaboration. Care conferences are family sessions where you actively participate in planning your baby's care during their hospitalization. These conferences can be requested by anyone involved in your baby's care and are especially helpful for infants with complex care needs.
  • Updates on Your Baby's Condition: We understand your need for updates. Our neonatal medical team strives to keep you informed and updated on your baby’s care plan and progress. In the evenings, a medical provider is on call and able to provide updates when requested.
  • Kangaroo Care: We recognize the profound benefits of skin-to-skin contact between parents and their newborns. Kangaroo care, also known as skin-to-skin contact, creates a nurturing environment by allowing babies to rest directly on a caregiver’s bare chest. This technique promotes bonding and provides immediate warmth, security and comfort to newborns. Whether it's the soothing sound of a parent's voice or the gentle rhythm of their heartbeat, kangaroo care offers a multitude of advantages for both premature babies in the NICU and full-term infants. These benefits include helping to maintain optimal body temperature, stabilize breathing and heart rates, promote healthy weight gain and support organ function. Additionally, this approach allows babies to experience deep and undisturbed sleep, reducing crying and fostering a calmer, less stressful environment.

At Memorial Hermann, we are committed to providing comprehensive and compassionate care during your NICU experience. We're here to support you and your baby every step of the way.

Patient Stories

  • patient link

    Link’s Story: How His Family Found Care for His Congenital Diaphragmatic Hernia (CDH) at Children’s Memorial Hermann Hospital, a Leader in CDH Care

    When Melanie Allen went in for her routine 20-week anatomy scan with her husband, Andy, she expected to see their healthy baby boy growing strong. Instead, the Greenville, Texas couple learned that their son, Link, had congenital diaphragmatic hernia (CDH), a rare, life-threatening condition that...

    Read More
  • patient smiling in phtoo

    Drake’s Journey: From Fragile Start to Fearless Toddler

    At 17 weeks, however, Aimee’s doctor in Louisiana discovered that one of the twins, “Baby A,” had a congenital diaphragmatic hernia (CDH).

    Read More
  • patient with cat

    Sixteen Years After Lifesaving Care for Gastroschisis, Kyla Returns to Children’s Memorial Hermann Hospital to Play Her Violin

    When they left the OB/GYN’s office that day, they learned their baby had a congenital birth defect, gastroschisis. In an instant, Laura’s pregnancy was considered high risk and required special care.

    Read More
  • patient mya on bike

    From Pro Cycling to Motherhood: Mya Parham’s Continuum of Care Through Pregnancy, Delivery and Postpartum at Memorial Hermann Sugar Land Hospital

    Mya Parham’s journey from elite athlete to first-time mom is one marked by strength, intuition and grace under pressure

    Read More
  •  Shruti Gupta and her family

    When Every Second Counts: Memorial Hermann Memorial City Delivers Lifesaving Care after Rare Pregnancy Complication

    Shruti, who had previously given birth to their first child at the same location in 2018, was admitted for monitoring overnight and told that her baby would likely be born the next day.

    Read More
  • patient trinity

    Meet Trinity Johnson: The Courageous Heart Warrior Who Defied the Odds of HLHS

    This brave heart warrior already has undergone six heart procedures to address her complex condition: hypoplastic left heart syndrome (HLHS) with severely depressed heart function.

    Read More
  • patient sienna laying in hospital bed smiling

    Surgery for Tetralogy of Fallot Unleashes the Full Potential of Sienna Wilson’s Brain

    When Sienna Grace Wilson was born, a little fighter came into the world. Her parents, Sarah and David Wilson, were in awe of their new baby. They were also very emotional because of Sienna’s pre-birth diagnosis of Tetralogy of Fallot.

    Read More
  • patient gavin in car seat

    Gavin’s Story: Overcoming Omphalocele

    But in December of that year, during a routine screening in their hometown of Lufkin, Texas, Blain’s doctor found signs suggesting their baby might have spina bifida. The news was shocking, and the couple travelled to visit with specialists for extensive testing. The tests revealed that their son...

    Read More
  • patient landon sitting on grass

    Landon's Journey: Overcoming CDH with Gratitude and Hope

    When Elizabeth came in for a second scan a week later, things felt off. The ultrasound technician kept going back to the same spot, muttering about the baby's diaphragm. Finally, she broke the silence with, "I can't see his diaphragm. It's there... and then it stops. I need to contact your OBGYN....

    Read More
  • patient noah

    A Soldier's Sacrifice: Relocating for Her Baby's Lifeline to Children’s Memorial Hermann Hospital

    The majority of Teemer’s pregnancy was uneventful, and she felt healthy, happy and excited. But as she neared the 34-week mark, she began experiencing an unrelenting migraine for three consecutive days. Concerned, she sought medical attention at the hospital where she worked, just to ensure...

    Read More
  • patient kayden

    Message From the Heart: A Life-Changing Text Message and Story of Hope at the Children’s Heart Institute at Children’s Memorial Hermann Hospital

    For Demetric Fisher, her daughter Kaydan's health was such a test. Born on June 20, 2012, in Jackson, Miss., little Kaydan’s life led her family on an emotional rollercoaster that would shape their lives for years to come.

    Read More
  • patient William portrait

    William’s CDH and heart journey: A story of hope, resilience and positive outcomes

    Despite the previous reassuring tests, William’s position during the ultrasound raised concerns. His heart appeared too far to the left and his stomach couldn’t be located.

    Read More
  • patient Isaac

    Isaac’s story: The Comprehensive Congenital Colorectal Program helped give our son the ability to live a socially confident life

    Isaac was born with imperforate anus, a rare birth defect where there is no anus (opening) at the end of his digestive tract. Isaac also had a neurogenic bladder, a term that describes what happens when neurological conditions affect the way the bladder functions. He had surgery to reconstruct hi...

    Read More
  • patient Luke Keaton

    Luke’s Story: Above and beyond care after a hypoplastic left heart syndrome diagnosis

    As soon as possible, she and Troy made an appointment with The Fetal Center at Children Memorial Hermann Hospital for an in-utero echocardiogram, which would provide a detailed image of their baby's heart. Prenatal diagnosis plays a vital role in identifying critical cardiac defects, helps guide ...

    Read More
  • patient theodore

    Giving Theodore a fighting chance: This little heart warrior beat the odds after HLHS diagnosis

    Theodore was diagnosed with hypoplastic left heart syndrome (HLHS), a complex congenital heart defect in which the left side of the heart is underdeveloped and cannot pump oxygen-rich blood to the body. Babies with this condition need a minimum of three open-heart surgeries. ...

    Read More
  • patient in swing

    Maggie’s Story: Seeking Out Highly Specialized Care for Placenta Accreta

    “My doctor and I decided together to monitor it and follow up with another scan in a few weeks,” Maggie said. “I was so nervous after I first learned about my diagnosis, so I started doing all of this research on my own, and that’s when I first came across The Fetal ...

    Read More
  • patient Dylan

    Dylan’s Story: Celebrating Small, but Mighty Victories After Fetoscopic Spina Bifida Surgery

    "The ultrasound showed the ventricles in my baby’s brain were enlarged,” said Courtney. “Concerned he might have hydrocephalus, my OB-GYN sent me to a maternal-fetal medicine specialist in town.” A few days later, Courtney met with her family friend and MFM physician, Dr. ...

    Read More
  • patient Wyatt waiving hello

    Wyatt’s Spina Bifida Journey: How Our Miracle Baby Beat the Odds One Step at a Time

    A few weeks later, Sarah returned to her OB-GYN for another anatomy ultrasound. As the ultrasound technician glided the probe on Sarah’s growing belly, she noticed something unusual on the monitor. “The ultrasound showed Wyatt had fluid in his brain,” said Sarah.

    Read More
  • Patient Brielle Grace with pacifier

    Brielle Grace’s Story: A Micro-Preemie’s Incredible Story of Survival

    At the time, Shamesia was only 18 weeks along. Although their baby’s heartbeat was strong, the amniotic fluid was too low for the baby’s lungs to develop during the critical period between 16 to 20 weeks’ gestation

    Read More
  • patient with flower crown

    Lindsay and Kendall’s Story: Finding help for their unborn baby’s spina bifida

    Their baby had spina bifida. A portion of her lower spinal cord was exposed. The long-term effects could be seizures, bowel and bladder control issues, and difficulty walking. She might also need a special shunt to regulate her brain’s fluid levels.

    Read More
  • Natalia Guerrero

    Natalia’s Story: Highlighting Deaf Awareness Month

    While she was in the NICU being treated for her low blood sugar, Natalia also underwent all the standard newborn testing, including a newborn hearing screening. It was after that test when Zenia first learned there may be a problem with her daughter’s ability to ...

    Read More
  • Addie and Aniston

    Addie’s Story: From NICU Nurse to NICU Mom

    After being married for four years, Addie and Chase Adamek of Pearland were excited to learn that they were expecting in 2018. Addie was a NICU nurse at Children’s Memorial Hermann Hospital in the Texas Medical Center and Chase was a middle school PE teacher and coach. Ultrasound after ultr...

    Read More
  • Elizabeth Andrew

    Lizzy’s NICU Stay: The Bright Spot in a Dark Cloud

    Meghann had planned a natural home birth for her first child, Elizabeth Caroline (“Lizzy”). When she started having abdominal pains at 23 weeks, her midwife ordered lab tests that came back normal. A week before Lizzy was born on January 18, 2013, severe abdominal pain sent Meghann to...

    Read More
  • Figueroa Sisters

    Iris’ Story: MoMo Twins Survive Rollercoaster Start

    When Iris finally got her wish, an ultrasound revealed not one, but two heartbeats. Twins. Identical twins, in fact. Iris and her husband were elated. But the ultrasound indicated a potential problem, and her doctor referred her to The Fetal Center at Children’s Memorial Hermann Hospital.&n...

    Read More
  • Jayda Hector

    Laryngotracheal Reconstruction: A Long-Awaited Resolution for Jayda Hector

    Pediatric otorhinolaryngologist, Sancak Yuksel, MD, at Children’s Memorial Hermann Hospital has provided care for Jayda Hector since shortly after she was born in October 2010 at just 26 weeks’ gestation. After 12 trips to the OR at Children’s Memorial Hermann Hospital, the six ...

    Read More

Contact Us

Please contact us for more information or if you have any questions about our NICU services.

To contact Children's Memorial Hermann Hospital, please fill out the form below.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.
If you or someone you know needs support from the Suicide and Crisis Lifeline, call or text 988.

Thank
You!

Thank you for contacting Children’s Memorial Hermann Hospital. We have received your inquiry, and a team member will contact you soon.

If you need more immediate assistance, please call us at (713) 704-KIDS (5437).

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

If you or someone you know needs support from the Suicide and Crisis Lifeline, call or text 988.

US News Rankings Badge

Nationally Ranked Pediatric Care


Proud to be named one of the nation’s best in Cardiology and Heart Surgery; Gastroenterology and GI Surgery; Neonatology; Neurology and Neurosurgery; and Orthopedics.

Learn More