From pre-surgical preparation to post-discharge support, Memorial Hermann Heart & Vascular is committed to providing coordinated, compassionate care that addresses the full needs of each patient throughout their health care journey.
Patients receive educational materials designed to help them understand what to expect after surgery and how to take an active role in their own recovery.
Through the PORA (Preoperative Risk Assessment and Optimization) process, affiliated specialists across multiple disciplines come together to support comprehensive presurgical preparation and optimize patient outcomes before surgery.
Electrophysiology services are available seven days a week, so patients have timely access to specialized cardiac care when they need it.
Patients requiring vascular care can be efficiently transferred to the appropriate service line to receive the right level of care in a timely manner.
Cardiac rehabilitation is offered and referred to all qualifying patients as part of a structured recovery and long-term wellness plan.
A dedicated discharge advocate supports heart failure patients through the transition from hospital to home, helping to reduce readmissions and support continuity of care.
At Memorial Hermann, we coordinate every step of the patient journey, from diagnosis through surgery, rehabilitation and post-acute care. Our Joint Center nurse navigators work closely with physicians to support a seamless care experience. These experienced orthopedic nurses guide joint replacement patients and their families through each phase of care, helping them know what to expect.
Our navigators use digital tools and automated patient communication to further improve the experience and quality of care. This is a complimentary service available to all joint replacement patients, covering everything from the initial consultation through post-surgical services such as pain management and rehabilitation.
Memorial Hermann collects Patient Reported Outcome Measures (PROMs) to strengthen communication between patients and their care teams, support goal setting and track meaningful improvements in patients' lives. Surveys are available on paper, online or in person and ask patients about how they are feeling before surgery and at set intervals afterward.
Results are reviewed to measure each patient's progress following surgery. Through participation in the American Joint Replacement Registry, Memorial Hermann patients at our Advanced Joint Centers report higher satisfaction with their joint replacements after one year compared to the national average.
Cancer Prevention through education, outreach, early detection and early access to treatment helps to improve outcomes, reduce the stress, anxiety and cost of care for patients. The Oncology Service Line supports these measures with access to multidisciplinary coordinated care.
Oncology Nurse Navigation sees nearly 10,000 new patients per year. Top patient needs addressed are: transportation, accommodation, education regarding treatment decisions, survivorship care and health promotion.
Supporting Cancer care at home is provided in partnership with Reimagine Care. This 24/7 virtual and in-person at-home cancer care support is offered to patients undergoing treatment who experience symptoms or side effects of treatment.
Memorial Hermann facilities demonstrated high-quality performance in newborn care by achieving over the national Leapfrog benchmark compliance in newborn jaundice screening across all Memorial Hermann inpatient facilities with labor and delivery services.
This systemwide achievement reflects Memorial Hermann’s strong commitment to patient safety, standardized clinical protocols and high-quality maternal and newborn care. By surpassing national performance expectations, Memorial Hermann strives to protect the health and well-being of its youngest patients.
The Women’s and Children’s Service Line at Memorial Hermann is committed to improving the health of mothers and babies. That’s why we’re working with AIM, the Alliance for Innovation on Maternal Health (AIM). This national, data-driven maternal safety and quality improvement initiative has developed care bundles which specify well-established, evidence-based practices to help reduce maternal morbidity and mortality. These AIM bundles include care for:
During childbirth, OB/GYNs sometimes perform an episiotomy as a way to enlarge the birth canal to help facilitate delivery. Currently, evidence has demonstrated that episiotomy shows no benefit in reducing complications like incontinence or pelvic floor weakness.
As part of a national effort to minimize this practice, Memorial Hermann has been successful in decreasing episiotomy rates at its hospitals, achieving a rate lower than the Leapfrog Standard from 2018 to 2025.
View episiotomy rates published on LeapFrog »
Losing weight through diet and exercise, and then regaining it, is a cycle that repeats itself for many people. This struggle, combined with common weight-related conditions like diabetes, high blood pressure and heart disease, leaves patients discouraged about their ability to live healthy lives.
Specialists affiliated with Memorial Hermann’s NewStart™ Medical Weight Management Program use a scientifically based medical approach to weight loss. The process is different from traditional weight loss models because it is a personalized plan that focuses on sustainable change and long-term follow-up. Many patients have learned from earlier failed attempts that losing weight too quickly with fad diets or supplements is rarely successful, and it also can be very expensive.
Memorial Hermann is part of a movement to improve health care for older adults called the Age-Friendly Health Systems initiative. This national movement to focus not only on health issues in older adults but on ‘What Matters Most’ to them.
As part of the Age-Friendly Health Systems initiative, the John A. Hartford Foundation and the Institute for Healthcare Improvement (IHI), in partnership with the American Hospital Association and the Catholic Health Association of the United States, are helping hospitals and other care settings implement a set of evidence-based interventions specifically designed to improve care for older adults.
Memorial Hermann now joins more than 1,900 hospitals and health care practices nationwide working to make care for older adults even more tailored to patients’ goals and preferences and consistently of high quality.
Currently, the IHI recognizes Memorial Hermann-Texas Medical Center Hospital as Age-Friendly Health System Participants. Memorial Hermann Southwest Hospital and Memorial Hermann | Rockets Orthopedic Hospital have received the highest honor, the IHI’s Age-Friendly Health Systems Committed to Care Excellence recognition.