Written by Feby Abraham, PhD, executive vice president and chief strategy and innovations officer, Memorial Hermann Health System
When OpenAI’s ChatGPT reached 100 million users in just two months—faster than any product in history—it wasn’t built in isolation. The breakthrough emerged from Microsoft’s $10 billion partnership, thousands of open-source contributors and internal teams racing against competing efforts. This is the future of innovation strategy. Industries face a critical choice: build comprehensive internal capabilities like cathedrals, or embrace open, decentralized approaches like bazaars. But this binary thinking misses the strategic opportunity.
Forward-thinking organizations are discovering that the most effective innovation strategy isn’t choosing one model—it’s orchestrating multiple approaches simultaneously. A framework based on Eric Raymond’s seminal “Cathedral and the Bazaar” essay reveals how organizations can strategically deploy different innovation models based on project characteristics and strategic goals.
Organizations today operate across four distinct innovation quadrants; each suited for different challenges:
The key lies in matching innovation opportunities using four strategic filters:
When OpenAI’s ChatGPT reached 100 million users in just two months—faster than any product in history—it wasn’t built in isolation. The breakthrough emerged from Microsoft’s $10 billion partnership, thousands of open-source contributors and internal teams racing against competing efforts. This is the future of innovation strategy. Industries face a critical choice: build comprehensive internal capabilities like cathedrals, or embrace open, decentralized approaches like bazaars. But this binary thinking misses the strategic opportunity.
Successfully managing this portfolio requires distinct approaches: Cathedral projects need C-suite oversight and significant capital investment, partnerships require board-level governance and business development capabilities, forums operate with departmental approval and bazaars need minimal investment but require community engagement skills.
The most innovative organizations maintain balanced portfolios: typically 80-90 percent partnerships and cathedrals, 10-20 percent forums and bazaars.
This portfolio approach addresses mounting pressures across industries. Margin compression, workforce shortages, trade barriers and technological disruption demand both breakthrough innovations and operational improvements. Organizations limited to single approaches—whether purely internal or exclusively partnership-driven—lack the strategic flexibility to deploy capital (both financial and human) and deliver with speed and nimbleness to address this full spectrum of challenges.
The results speak for themselves: firms adopting grassroots innovation outperform those that don’t, and companies with highly engaged employees are 21 percent more profitable than disengaged teams.
The implications are immediate and actionable. Executives should audit their current innovation investments using this four-quadrant framework to identify gaps and misallocated resources. The goal isn’t achieving perfect balance but ensuring strategic alignment between innovation approach and project characteristics.
Organizations that master this portfolio approach won’t just navigate transformation within their industries—they’ll lead it.
The future belongs to organizations that can orchestrate innovation across this full spectrum, fusing strategic vision with operational velocity.
This portfolio approach addresses mounting pressures across industries. Margin compression, workforce shortages, trade barriers and technological disruption demand both breakthrough innovations and operational improvements. Organizations limited to single approaches—whether purely internal or exclusively partnership-driven—lack the strategic flexibility to deploy capital (both financial and human) and deliver with speed and nimbleness to address this full spectrum of challenges.
Organizations that master this portfolio approach won’t just navigate transformation within their industries—they’ll lead it.
Feby Abraham, PhD, is executive vice president and chief strategy and innovations officer for Memorial Hermann.
This article was originally published in Inc. Magazine on July 29th, 2025.