Memorial Hermann Health System (MHHS) is committed to providing services in full compliance with all applicable laws, regulations and guidelines, as well as its own policies and procedures. All Memorial Hermann employees, contractors, and agents are expected to abide by the laws and regulations affecting the delivery of health care services and the expectations set out by the MHHS Corporate Compliance Program, including, but not limited to:

  • Adhering to the MHHS Standards of Conduct and policies and procedures.
  • Completing all required compliance education and training.
  • Promptly reporting compliance concerns or violations to MHHS management, the MHHS Compliance Helpline, and/or the MHHS Corporate Compliance Department.

Memorial Hermann is particularly sensitive to requirements applicable to federal and state health care programs and the submission of accurate bills for all services provided. In accordance with the requirements of the Deficit Reduction Act of 2005, Memorial Hermann has implemented a False Claims Policy, which articulates the organization’s commitment to comply with all applicable fraud and abuse laws and regulations. This policy supports efforts by federal and state authorities to identify incidents of fraud and/or abuse and includes procedures for preventing, detecting, reporting, and correcting incidents of fraud and/or abuse. Memorial Hermann contractors and agents must comply with the Memorial Hermann False Claims Policy. Any contractor or agent who feels they are unable to comply with these requirements should contact the Memorial Hermann Corporate Compliance Department.

Links to the Memorial Hermann False Claims Policy, the Memorial Hermann Standards of Conduct, and the Deficit Reduction Act of 2005 are included below.

For more information, contact:

Corporate Compliance Department
Memorial Hermann Tower
929 Gessner Rd., Suite 2500
Houston, Texas 77024
(713) 338-4322
(713) 338-4307 fax
mhcorpcompliancedept@memorialhermann.org

Compliance Helpline: Report a Compliance Concern
By phone: (713) 338-4140 or 1 (877) 448-4140 (language translation available), or
Online: memorialhermann.ethicspoint.com

  • Available 24 hours a day, 7 days a week
  • Anonymous and confidential
  • Callers making reports in good faith are protected from any form of retaliation or adverse action
  • Non-English speakers can be accommodated

Policy Links