Thank you for choosing Memorial Hermann Sugar Land for your care. Our goal is to make our patients and patient’s families’ visit or stay as safe, pleasant and convenient as possible.

In an effort to address community health, Memorial Hermann Sugar Land is a tobacco-free campus. Tobacco use is not permitted inside or on the grounds outside the hospital or the surrounding medical plazas and parking garages.

Memorial Hermann Health System prohibits discrimination in visitation based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.

Patient Guide Campus Fact Sheet

Visiting Hours

We recognize the importance of family involvement and support in a patient’s recovery. Visiting hours are open and based on your individual preferences.

If you prefer to have restrictions placed on visitors, please advise one of your caregivers so that your preferences can be communicated. After 9 p.m. all visitors must enter through the Emergency Center and check in with security.

Security will contact the nursing unit to verify whether the patient is able to see visitors. Once verified, visitors will be escorted up to the floor by security. Please note that our main lobby entrance will close at 9:00 p.m., and all visitors entering from the front lobby and exiting after the front lobby door has been locked will exit through the door adjacent to the main entrance door. Re-entry is not permitted through this door.

Gift Shop

Lori's Gift Shop
Monday – Friday, 9 a.m. - 6 p.m.
Saturday & Sundays, 12 pm. - 5 p.m.
West Tower First floor, by Grand Parkway Cafe entrance

Shop Online


In order to serve our patients better, we have developed an innovative meal preparation and delivery system, which we call, ‘Dining on Demand – Room Service Dining’. This new program gives you greater control over what you eat and when. The basic premise is that you, the patient, can order “What you want (within diet restrictions)… When you want it”

You may order any of your meals at any time between the hours of 6:30 a.m. and 7:00 p.m. Check the ‘Room Service Menu’ located in your room for specific meal ordering instructions.

Cafeteria Location and Hours

Food & Nutrition Services

Our Grand Parkway Café is located on the first floor. Daily Hours of Operation:
Breakfast - 7:00 a.m. to 9:30 a.m.
Lunch - 11:00 a.m. to 2:00 p.m.
Dinner: 4:30 p.m. to 7:15 p.m.

Healing Brew

Starbucks Coffee is located in the East Tower, close to the Café entrance. It is open Monday through Friday 7:00 a.m. to 3:30 pm.

Chaplaincy Services

An interfaith Chaplain is available at any time of day or night to meet your religious and spiritual needs. To reach the Chaplain, ask your nurse or any caregiver to have him or her paged.

All Faiths Chapel

An all faiths chapel is located directly off of the main lobby. This well-appointed sanctuary looks out over a beautifully landscaped courtyard and water feature. Our bright and airy chapel will provide peace and solace to staff, patients, their families and friends.


For more information about hotels in the area, click the button below.

Hotel Information

Volunteer Services

For more information about theAdult & Junior Volunteer Program please call (281) 725-5253.

A hand holds up a mobile phone with a message about a loved one's procedure; the background is a hospital waiting room.

Stay Connected, Even When You're Apart

With EASE, Memorial Hermann offers a secure way to keep your family members informed on how your hospital care is progressing.

Learn More About EASE

Contact a Memorial Hermann Sugar Land Hospital Representative


Thank you for contacting Memorial Hermann. We have received your inquiry, and a team member will contact you soon.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.