Choosing the Right Site for Care: FAQs

Question: Why is the type of facility I choose to go to for care so important?

Question: Why is it important to have a primary care physician or PCP?

Question: When should I seek care with a primary care physician?

Question: When should I go to an urgent care center?

Question: When is a virtual urgent care visit appropriate?

Question: When should I seek care in an emergency center (ER)?

Question: The list of symptoms that a PCP or urgent care center treat seem similar. How do I determine where to go?

Question: What is the difference between care at an urgent care center and the ER?

Question: Why not just go to the ER when I'm experiencing a medical issue?

Question: What if I’m not sure what kind of care I need?