With EASE, Memorial Hermann offers a secure way to keep your family members informed on how your hospital care is progressing.
Get updates throughout the hospital experience to your mobile device.
EASE (Electronic Access to Surgical Events) is a HIPAA-compliant software platform for updating and educating families and friends on a loved one’s progress. It is an optional service brought to you by Memorial Hermann.
The patient downloads the app from the Apple or Android Store. After the registration process, a unique EASE code is generated, which is then scanned by your healthcare professional to create a secure connection. Soon your family and/or friends will be receiving updates.
Memorial Hermann will only be sending text updates. The hospital’s clinical team will choose the content to send to your designated family and/or friends throughout your procedure. Your family and/or friends will receive text updates at the discretion of the clinical team.
EASE uses 256-bit encryption to protect all communications as they are sent and received. EASE abides by healthcare privacy regulations to protect a patient’s health information.
No. All texts disappear after 60 seconds of viewing them. Nothing is saved on the mobile device.
At the end of the procedure, please fill out the survey to let Memoria Hermann know what you think of this type of communication. Your feedback is very important to us.
Need help? Call (407) 308-4399, ext 2, or visit www.EASEapplications.com.