Program Overview

The Care Concierge team plays an important role in your weight loss experience. You are not alone. Our dedicated team is your supportive guide throughout the entire process.

The Care Concierge program is your central point of contact for information, support and guidance during your weight loss and weight maintenance journey. Whether you are a surgical or medical weight loss patient, our staff is available to assist you while you work with physicians to customize and implement a plan to meet your specific needs. Having a partner at your side can be a big help as you work toward living a healthier life, and we are here to help you navigate the process and sustain your results.

How it Works

Weight loss support may look different for each patient, and we customize our guidance to meet your specific needs. A Care Concierge team member can work with you to determine the appropriate level of support, which may include:

Care Coordination

  • Assistance with physician referrals and scheduling appointments
  • Assistance with communicating needs and goals to the appropriate clinical staff to help ensure patients receive the best possible care.

Pre-Surgical Education

  • Education and counseling about what to expect before, during and after surgery
  • Assistance in preparing for the changes ahead, including resources for learning new approaches to eating behaviors

Post-Surgical Support

  • Nutrition classes with a registered nurse and dietitian to help establish healthy post-surgery eating behaviors
  • Support groups to provide ongoing support

Additional Resources

  • Recommendations for additional seminars and classes to strengthen your support network and help you maintain your healthy changes
  • Referrals to additional services, including psychological or psychiatric care