Memorial Hermann Home Medical Equipment, a department of Memorial Hermann Health System, offers a wide array of home medical equipment (HME) and respiratory equipment to help make living at home safer, easier, and more comfortable. Our compassionate team works hand-in-hand with our patients, their health care providers and insurance plans to identify the right products for their individual needs.

What is Home Medical Equipment (HME)?

Also known as Durable Medical Equipment (DME). HME or DME is categorized as any medical equipment for home use that is reusable and for long-term use.

To qualify as Home Medical Equipment, the item must be medically necessary and meet the following requirements:

  • Must be recommended, prescribed, or ordered by a medical professional
  • Must be primarily used for medical purposes
  • Must be able to be used continuously/repeatedly
  • Must be appropriate for home use
  • Is not usually useful to individuals who do not have an injury, illness or disability

The types of home care medical equipment available:

  • Respiratory Supplies
  • Sleep Apnea Supplies (CPAP, APAP and BIPAP)
  • Canes and Crutches
  • Commodes
  • Wheelchairs and Wheelchair Accessories
  • Bath Safety Items
  • Beds and Overlays

Reorder PAP Supplies

CHAP Provider Seal GoldAccredited Home Medical Equipment and Respiratory Services

Accredited by Community Health Accreditation Program (CHAP), Memorial Hermann Home Medical Equipment and Respiratory services have met the highest standards of excellence for home and community-based health care. Proudly serving Harris and surrounding counties as well as the Gulf Coast region.

Equipment Options

The Memorial Hermann Home Medical and Respiratory Equipment department offers a comprehensive selection of adjustable, easy-maintenance bath safety, nutrition, mobility, oxygen therapy and sleep therapy equipment. Staffed with experienced technicians who have extensive knowledge of assistive devices such as oxygen concentrators, wheelchairs, walkers and hospital beds, we offer an industry-leading approach with a focus on personalizing care and advancing health. Licensed Respiratory Therapists are available to assist and provide instruction with sleep therapy and other complex respiratory needs.

Financial Coverage

Firstly, it is important to understand what you qualify for under your insurance plan. Your insurance provider is your primary source of information about your insurance plan and its coverage benefits. Next, your health care provider is an excellent resource for information about your specific health care needs and how HME can assist you. Finally, Memorial Hermann is here to help by processing HME orders, confirming coverage, financial responsibility and scheduling delivery of your HME. The information below may assist you with a general understanding of Memorial Hermann Home Medical Equipment’s role in the process.

Frequently Asked Questions

Your health plan has rules that apply to HME coverage. For instance, some health plans might not charge you directly and will cover the cost of qualified, in-network home medical equipment. With other plans, you might be responsible for your coinsurance payment, or a percentage of the costs of the equipment, whether rented or purchased.

If you have a supplemental insurance policy, it can help offset out-of-pocket expenses after your supplemental plan’s deductible has been satisfied. Most plans will determine what types of HME they will cover based on your package, ailment, and medical needs. Contact your insurer, using the toll-free number on your insurance card, to get specifics about your coverage.

HCPCS Code Description Frequency
A4604 CPAP Tubing With Heating Element 1 per 3 months
A7027 Combination Oral/Nasal CPAP Mask 1 per 3 months
A7028 Replacement Oral Cushion for Oral/Nasal Mask 2 per 1 month
A7029 Replacement Nasal Pillows for Oral/Nasal Mask, One Pair 2 per 1 month
A7030 Full Face Mask 1 per 3 months
A7031 Full Face Mask Interface 1 per 1 month
A7032 Cushion for Nasal Mask Interface 2 per 1 month
A7033 Nasal Pillows 2 per 1 month
A7034 Nasal Interface 1 per 3 months
A7035 Headgear 1 per 6 months
A7036 Chinstrap 1 per 6 months
A7037 Tubing 1 per 3 months
A7038 Disposable Filter 2 per 1 month
A7039 Non disposable Filter 1 per 6 months
A7046 Humidifier Water Chamber 1 per 6 months

Existing patients can submit a request to reorder the supplies they are eligible for here.

Once you’ve placed your order and it has been processed, our dispatch department will contact you to confirm your order details and provide shipping and delivery information.

Our technicians are not allowed to move any existing furniture or equipment. We also do not haul away any old equipment.

Our technicians specialize in setting up our equipment. Because of their focus on the delivery and installation of equipment, our technicians cannot assist with moving patients.

We do offer a full selection of mobility items. Please contact us for a complete list of available mobility products. Please note that insurance coverage of these items varies and is dependent upon the specific policy.

Because we bill rental equipment on a month-to-month basis, we cannot prorate charges or bill for shorter increments.

You will not receive a bill from Memorial Hermann Home Medical Equipment until your responsible balance is above $20. If you have any questions or concerns about your bill or if you want to know your account balance, contact our billing office at (713) 338-7450.

It is important to make informed decisions throughout this process. We recommend familiarizing yourself with the terms and definition in your insurance plan as well as speaking directly to your insurance provider if you have questions about coverage and definitions.

Contact Us

Thank you for your interest in Memorial Hermann Home Medical Equipment. For information regarding orders, products, or general inquiries, please fill out the form below, or call (281) 784-7550. Someone from our Home Medical Equipment team will contact you within one business day.

Thank you for contacting Memorial Hermann Home Medical Equipment. We have received your inquiry, and a team member will contact you soon.

If you need more immediate assistance, please call us at (281) 784-7550.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

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Frequently Asked Questions Online Bill Pay PAP Supply Reorder Form