Memorial Hermann Emergency Center at Greater Heights Hospital
- Open 24 Hours
General Information
At Memorial Hermann Greater Heights Hospital and Memorial Hermann Convenient Care Center, we treat all emergencies from minor to life-threatening. The Emergency Centers are staffed by affiliated board-certified emergency medicine physicians and specially trained emergency care nurses. They are backed by the vast clinical resources of more than 1,000 physicians covering a wide variety of specialties.
Open around the clock, our Emergency Centers offer:
We are prepared to care for all emergencies, including:
- Heart attack
- Chest pain
- Stroke
- Respiratory issues
- Abdominal pain, including gall bladder attacks and appendicitis
- Back pain, hip pain and broken bones
- Urinary tract infections
- Obstetrical emergencies and other women’s health issues
- Abscesses and infections
- Kidney stones and more
When to go to the ER What to expect in the ER
Memorial Hermann Greater Heights Hospital - A Level III Trauma Center
Memorial Hermann Greater Heights is a designated Level III Trauma Center with the ability to provide advanced trauma life support, evaluation, stabilization and diagnostic services. A team of trauma physicians and nurses assesses patients on arrival. If a higher level of care is required, patients are managed and stabilized before being transferred to a Level I or Level II Trauma Center.
Memorial Hermann Greater Heights is part of Memorial Hermann Health System’s integrated trauma network, the only such system in Greater Houston. The network, which includes Memorial Hermann Life Flight®, provides lifesaving care for trauma victims before, during and after their injuries.
Primary Stroke Center
Memorial Hermann Greater Heights Hospital is accredited as a Primary Stroke Center (PSC) by The Joint Commission. Offered in collaboration with the American Heart Association/American Stroke Association, achieving a PSC certification recognizes our extraordinary efforts to foster optimal outcomes for stroke patients. Read more about our stroke care here.
Certified Chest Pain Center
A difference of minutes can dictate a chest pain patient’s outcome. Knowing where to go for emergency cardiac care saves lives.
Memorial Hermann Greater Heights Hospital has earned the American College of Cardiology’s National Cardiovascular Data Registry (NCDR®) Chest Pain MI Registry Platinum Performance Achievement Award, one out of 28 in Texas and nine in Houston (with five being our sister facilities - Memorial Hermann Cypress Hospital, Memorial Hermann Memorial City Medical Center, Memorial Hermann Southeast Hospital, Memorial Hermann Sugar Land Hospital and Memorial Hermann The Woodlands Medical Center) to receive this honor. To be granted certification, facilities undergo a rigorous evaluation to assess their ability to evaluate, diagnose and treat patients quickly and effectively, demonstrating our commitment to providing reliable, comprehensive treatment for heart attack patients based on clinical guideline recommendations.
Obstetrical (ON) Emergency Center
You want the best care for you and your baby, and we do too! The OB Emergency Center at Memorial Hermann Greater Heights Hospital provides added reassurance for moms-to-be, 20 weeks or more in their pregnancy, in the event of an emergency. If you are 19 or fewer weeks into your pregnancy, proceed to the nearest Emergency Center.
No one knows more about you and your baby than your own doctor, and you should always check before seeking care at the hospital. In the event your physician needs assistance or backup, one of our affiliated OB/GYN hospitalists can examine you, evaluate the progress of your labor, monitor the baby’s heart rate and review test results.
- The OB/GYN hospitalists are in house 24-hours a day and are all board-certified with specialized training to provide routine and emergent obstetrical care.
- The OB/GYN hospitalist will communicate all results and coordinate care with your regular OB/GYN. If necessary, the hospitalist can expedite care accordingly.
- All hospital emergency room co-pays associated with your insurance will be applicable.
To contact the Emergency Center at Memorial Hermann Greater Heights, call (713) 867-2000.
When to Go to the ER
When to call 911 or go to an emergency room immediately?
If you have symptoms of heart attack or stroke, or feel that your “life or limb” is in danger, call 911 or go to the nearest emergency room immediately.
Memorial Hermann hospitals and Convenient Care Centers treat patients of all ages.
What to Expect in the ER
With Emergency Rooms located throughout the greater Houston area, the award-winning Memorial Hermann Life Flight air ambulance program and the services of Memorial Hermann-Texas Medical Center, a Level I Trauma center, Memorial Hermann offers the most comprehensive network of emergency services available in southeast Texas. Each year, some 400,000 people seek treatment in a Memorial Hermann ER.
If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.
Parking Information
Hospital Emergency Center - located in the North Tower, easily accessible from the North Loop feeder road. Covered parking is available in Garage One and Two for $6 a day. There is also a paid surface lot directly in front of the Emergency Center.
OB Emergency Center - patients should report to the Family Birthing Center, located on the 4th floor of the South Tower. Parking is available in Garage One and Two. There is also free surface lot parking available in front of the main South Tower entrance at West 26th St. and Ella Blvd.
The Emergency Center at Memorial Hermann Convenient Care Center - located at i-10 and Studemont Street across from Kroger. Free parking is available in the surface parking lot.
For OB Emergency Center arrivals after 9 p.m., please enter through the main Emergency Center on the north side of the hospital.