Memorial Hermann Health System proudly announces that Eric Smith, Chief Digital Officer, has been named to Becker’s Hospital Review’s 2025 list of ‘Hospital and Health System Chief Digital Officers to Know.’
According to Becker’s, this recognition honors visionary digital leaders who are driving transformation across hospitals and health systems. These executives are leading efforts to integrate technology, enhance the patient experience and expand access to care through digital innovation.
Smith leads Memorial Hermann’s digital transformation efforts, including the systemwide Epic transition in 2024 and the launch of a new digital front door platform to improve access and communication. Under his leadership, Memorial Hermann has adopted predictive analytics and AI-powered tools, including virtual voice experience tools that increased managed care patient engagement by 15 percent and enhanced clinical workflows within Epic. He also established an AI Governance Council to guide the ethical and secure use of emerging technologies. He is a recognized thought leader, contributing regularly to industry forums and publications. His work continues to shape a more connected, personalized and efficient experience for patients across the system.
For more information about Becker’s 2025 ‘Hospital and Health System Chief Digital Officers to Know’ list, visit Becker’s website.