Memorial Hermann Health System proudly announces that Alexander Greengold, Senior Vice President and Chief Consumer Experience Officer, has been named to Becker’s Hospital Review’s 2025 list of ‘Hospital and Health System CXOs to Know.’
According to Becker’s, this recognition highlights executives who are helping shape the future of healthcare by leading with strategy, innovation and compassion. These forward-thinking executives are strategic planners, innovative problem-solvers, powerful storytellers and passionate advocates for both patients and staff. They are improving operations and strengthening care delivery with a focus on access, experience, quality and efficiency.
Greengold leads Memorial Hermann’s efforts to elevate the patient experience through personalized, intuitive care journeys. He oversees a team focused on analytics, design, education and implementation, using consumer feedback to guide patient experience improvements. His leadership has driven initiatives such as a full rebrand of service culture, digital intake transformation, AI-powered insights and tools to improve patient and caregiver communication. These efforts have helped Memorial Hermann drive strong patient satisfaction and improve the experience for the almost two million patients the System serves each year.
Greengold was also recognized by Becker’s in its 2024 list of “Hospital and Health System CXOs Know.”
For more information about Becker’s 2025 ‘Hospital and Health System CXOs to Know’ list, visit Becker’s website.