HOUSTON (March 26, 2020)

Memorial Hermann Health System (“Memorial Hermann”) is further modifying its visitor policy as an effort to continue to protect patients, workforce, caregivers and the community. Effective Friday, March 27 and updated Thursday, April 2, Memorial Hermann will no longer allow visitors to enter our facilities until further notice. This policy modification applies to all Memorial Hermann facilities.

This decision will further protect our patients and the community from the spread of COVID-19 and help conserve Memorial Hermann’s supply of personal protective equipment (PPE) to ensure our ability to continue providing safe care during this time.

The following limited exceptions to the no visitor policy will be made and these visitors will be required to clear a health screening before entering the facility. Exceptions may vary by location. They include:

  • One visitor for laboring women. Changes to the selected visitor will not be allowed.
  • All hospitals will allow a loved one to stay with laboring mom through discharge. Re-entry is not allowed.
  • No visitors will be allowed to accompany mothers-to-be for outpatient ultra-sound appointments at the Memorial Hermann Texas Medical Center
  • One visitor (parent or guardian) for pediatric patients
  • Family members for patients in hospice or supportive medicine
  • One visitor for patients receiving emergency care
  • One visitor for patients at the time of discharge following a surgery or procedure.
  • Patients with a disability or other medical condition who need assistance communicating with staff will be evaluated for potential visitor exceptions on a case-by-case basis.

Memorial Hermann recognizes the importance of family support in the healing process and is encouraging the use of video chat programs on your personal device to visit with loved ones who cannot visit in person.