For Patients

Business Services: (713) 448-5502 or 1 (800) 526-2121

Language assistance: Interpreter services are available for all languages (including American sign language - ASL). The patient or family representative should ask a nurse for assistance. Call toll-free 24 hours: 1 (800) 874-9426.

Patient Relations: Patient Relations Representative, (713) 867-4459

For Visitors

Gift Shop: 1st floor, near main lobby

Meditation/Chapel/Prayer Rooms

Medical Records: First floor, near South Tower, 8 a.m. to 4:30 p.m. (release of information)

Visiting Hours

General Visiting: 10 a.m. - 8:30 p.m.

ICU

  • 5:30 - 6 a.m.
  • 8 a.m. - 6 p.m.
  • 8 - 9 p.m.
  • Children under 12 not permitted in patient care areas.
  • After 8:30 p.m. you must enter or exit from the Emergency Center.

Food at Memorial Hermann Greater Heights Hospital

A cafeteria and coffee house is available to serve the needs of patients and visitors at Memorial Hermann Greater Heights Hospital.

Cafeteria - North Tower

Monday - Friday

  • Breakfast: 7 - 9:30 a.m.
  • Lunch: 11 a.m. - 2 p.m.
  • Dinner: 4 - 6:30 p.m.
  • Grill: 11 a.m. - 7:30 p.m.

Saturday, Sunday and Holidays

  • 7 a.m. - 6:30 p.m.

Coffee House - South Tower, Healing Brew featuring Starbucks Coffee

Monday - Friday: 6:30 a.m. - 11 a.m.
(713) 867-2550 to place to-go orders

Ethics Concerns and Advance Directives

Patient advocacy: (713) 867-4459

Memorial Hermann Health System prohibits discrimination in visitation based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.

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